Ownership

We take ownership and we give our all to get the job done.  We do the right thing by our customers, our colleagues and the business.

We…

• Take responsibility for our work
• Ask the tough questions in a constructive and supportive way
• Treat every commitment as a personal promise, building trust by following through on what we say we will do
• Identify, in advance, issues that might affect our ability to deliver and readily take ownership to resolve them

We do not…

• Make excuses or blame others when things go wrong
• Wait to be asked to do something to help make the business succeed